Clipping of news on Brazilian Culture, Law and Citizenship
06/09/2017
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Procon and Committee signed a commitment to compensate 6,600 people who were not found. Registration to receive the money has to be made until July 1st.
Good morning, Rio.
07/06/2017 07h11 Updated 07/06/2017 07h11
The reimbursement starts on Wednesday (7) for those who resold an Olympic ticket through the official Rio 2016 channel or for those who bought tickets for a place in the arena and were transferred, for example. Nine months after the event about 6,600 people have not yet been reimbursed. The president of Procon Carioca, Jorge Braz, has signed an agreement with the Rio 2016 Committee for this compensation.
Four situations are foreseen so that the buyer is entitled to the return of the money of the ticket. They are: the fans who resold the ticket for the Rio 2016 Reseller program and did not receive, had the marked places extinguished within the sectors and felt harmed by the change, bought the ticket that later had the price reduced, but did not receive the ticket. Difference and those who had to change the place of the competition.
The return of the money will be done in 20 days from the date of receipt of the necessary information for the payment.
"Certainly there was an interest of the Rio 2016 Olympic Committee in reimbursing, however, these six thousand were not found. I want to believe that there was no kind of bad faith, but that people who bought tickets well in advance, left there, "said Braz.
Thirty-five thousand people were reimbursed, but the other six thousand were not found. Now, with the signature of the compromise, an email has been created (refund@rio2016.com) so that people who have not yet received can make contact.
It is necessary that people send full name, CPF, registered e-mail for the purchase and bank details by this email. The consumer must be the holder of the ticket purchase. Those who send the e-mail by July 1st will be reimbursed in 20 days after receiving the message.
Source: G1
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This article was translated by an automatic translation system, and was therefore not reviewed by people.