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Number portability: operating exempt rate of migration, but some charge up to $ 20 for new board machine

This article was translated by an automatic translation system, and was therefore not reviewed by people.


Danielle and Fernanda Abreu Baldioti - Extra


Migrate operator can weigh in your pocket and give more headache to the consumer than it sounds. To change company without losing your mobile number - is benefiting from the call number portability, which came into force on Monday - you must purchase a new chip. This exchange, however, is not always free. When there is recovery, the values may vary from U.S. $ 15 to $ 20.

The Extra called customer service departments of the four mobile carriers in Rio and found differing information regarding the need for consumers to buy new chip. According to some attendants would not be necessary to purchase the device, although the official position of the companies confirm that, to migrate, the unit must have the card of the new operator.

In the course and the TIM, the chip costs $ 15. In Hi, the value is $ 20 and in Vivo no charge, for now, for the State of Rio Some of them may, in pre-paid plans, reverse the partial or total value of new credits. Have the rates of portability, of $ 4, allowed by the National Telecommunications Agency (Anatel), are being released by the companies of Rio

Unlock
Another measure that should be taken before making the exchange of business, you unlock the device if it is not unlocked. For this, we must seek the company of current mobile and request the service. Only then the consumer will be released to go to the store of the new operator and the effective portability.

The term given to Anatel for the entire migration process is completed - between the application and use the store number in the new carrier - is five working days. According to the agency, the phone may be no signal to up to two hours. This can occur when the exact number of transfer from one network to another.

You should be careful because some of the services of customer service found at Extra reported that the lack of signal may last up to four hours and there may be gaps in the links on these five days.

 



Source: Official Extra

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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