Clipping of news on Brazilian Culture, Law and Citizenship
09/09/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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In doubt whether or not it is correct to charge couvert, many consumers end up paying the rate in bars and restaurants. But did you know that the establishment can not oblige the customer to pay if he has not previously informed about charging? According to the Consumer Protection Code, the practice violates one of the main rights, provided for in legislation, that of information.
This notice, which must also be in a visible place, must be done so that the consumer does not think it is the courtesy. Another form of couvert very common, in these establishments, is the artistic one. According to the Brazilian Association of Consumer Protection (Protest), the correct thing is that, at the entrance, ask the client if he has an interest in watching the show. "Otherwise, delivering a product or service without your request equates to the free sample, which means you are not required to pay."
Green light
Couvert de entrada: It can be charged when the establishment offers the appetizers before the main course, as long as it is informed the value of clearly and ostentatious of the service items.
Artistic Couvert: Can be charged when the establishment consults the consumer about the interest of attending or not the musical presentation, soon upon arrival. The value should also be clearly and accessible to customers.
Source: Afternoon
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This article was translated by an automatic translation system, and was therefore not reviewed by people.