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Understand the importance of the Consumer Defense Code

09/09/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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Legislation completes 26 years with a legacy of consumer protection. With the code, the customer's right became clearer

 

By Portal Brasil

The Consumer Defense Code turns 26 on Sunday (11). This legislation has changed consumer relations in Brazil, minimizing losses and ensuring that Brazilians receive exactly what they have bought.

If you feel injured in a purchase, the seller has the obligation to submit a copy of the Code so that the consumer can consult him and so that he can clarify doubts.

The law still makes clear that in a dispute between buyer and seller, the Code will be more consumer friendly, which is always considered the most fragile link in a consumer relationship.

Procon enhances consumer protection

If the customer is unable to assert his right next to a store, he can go to the Consumer Protection Institute of his State, known as Procon. There you can register a relationship and the entity will still broker the dispute between seller and buyer.

Legislation completes 26 years with a legacy of consumer protection. With the code, the customer's right became clearer

 

Source: Portal Brasil

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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