Consumer News

Cinema and its rights

11/16/2016

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Do you like to get a movie? I knew that you have several rights in the provision of this service. Check it: 

- Information about the film's viewing times, age range, ticket price and the ideal room of the projection room are mandatory. Any change in programming must be communicated in advance; 

- The good quality of sound and image, which are essential for a pleasant and undisturbed session, are also the rights of the consumer; 

- If the establishment sells food products in the waiting room of the projection room, it can not prohibit the entry of people carrying similar foods purchased elsewhere. On the other hand, the cinema does not market any type of food inside its premises, it can prohibit the entrance of food and drink, informing the consumer previously; 

- The cinema can also restrict alcoholic beverages and packaging such as cans and bottles. 

Halfway 

 Half - entry shall be granted to: 

- Students enrolled in a public or private school, elementary, middle or high school; 

- Youths aged between 15 and 29 years and belonging to the family with monthly income of up to two minimum wages, enrolled in the Cadastro Único for Social Programs of the Federal Government - CadÚnico (called low-income youth); 

- People with disabilities and their companion; 

- Senior citizens (people aged 60 and over); 

-In the state of São Paulo, this benefit is also foreseen for directors, pedagogical coordinators, supervisors and office holders of the support board of the state and municipal teaching schools. 

See more information on the subject and the documentation required in our informational material published on the Procon-SP website.

Source: Procon-SP

To access the Procon-SP website, click here.

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