Clipping of news on Brazilian Culture, Law and Citizenship
12/5/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Possibility of the operators adopting limit of use has been discussed since April; Anatel prohibits practice while not making final decision
In the complaints, consumers cite possible difficulties they would have with the measure, such as distance education
In a public consultation conducted by the National Telecommunications Agency (Anatel), the possibility of limiting the fixed Internet is being strongly criticized by consumers. The consultation, which has been on the air for 15 days, has received more than 1.8 thousand contributions and more than 12.6 thousand people have signed up to follow the Anatel system.
Among the critics, some consumers cite possible difficulties they would have with the measure, such as in the labor market or distance education. There are also many complaints regarding the service provided by operators today. Some users suggest that if there is a franchise, that it is of sufficient size for monthly use and reasonably priced.
According to Anatel, the objective of the consultation of the company is to collect technical subsidies that will serve to support the agency's decision on data broadcasts in fixed broadband. "With this, we seek to increase transparency and strengthen the mechanisms of social participation in the regulatory process," informed Anatel. In addition to the consultation published on the site, Anatel also referred questions to entities representing the various sectors involved.
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Data Limit
The possibility of fixed internet operators adopting a monthly usage limit has been discussed since April, when some companies started offering packages in these ways. Initially, Anatel said that the regulation of the agency allows the provision of this type of plan, but later the regulator decided to prohibit the practice for an indefinite period.
Companies that offer mobile broadband already adopt the internet consumer franchise. Some slow down after the threshold is exceeded, while others cut off Internet access, giving consumers the option of hiring a larger data packet.
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As long as the final decision on the matter is not taken, with the judgment of the administrative process by the Board of Directors of Anatel, providers offering Internet access through fixed broadband are prohibited from slowing down, suspending the service or charging for the Surplus traffic in cases where consumers use the entire contracted franchise, even if this is provided for in the contract.
* With information from Agência Brasil
Link to this article: http://tecnologia.ig.com.br/2016-12-04/co
Source: Technology - iG @ http://technologia.ig.com.br/2016-12-04/consumidores-internet.html
Source: IG
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This article was translated by an automatic translation system, and was therefore not reviewed by people.