Clipping of news on Brazilian Culture, Law and Citizenship
09/20/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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According to Anatel, charge for installation, decoder rental and repairs
If you have cable TV, you should have received the proposal to insert an extra point to your hired package. This option is an additional point that is activated at the same address of the main consumer point.
The provider can offer point-extra guests if you have availability in your network. In this case, if you accept the conditions for the acquisition, the operator must perform the installation service in your home.
collection
According to Article 29 of Resolution 488 of Anatel, the company may charge for the installation of point-extra. But the recovery can only happen once. In addition, the operator can charge rent for the decoder availability, and also repair requests on the internal network and the decoder. If these charges are made, the operator shall specify the value of each separately in the charging document.
Contract value does not increase
Anatel also said that the consumer will pay only for the programming of the main point. The provider may not charge additional value by programming displayed on extra-points installed in the same home address, even in case of hiring pay-per-view.
That is, the contracted channel package for you should be available in full in all extra-points of your home.
Source: Anatel
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This article was translated by an automatic translation system, and was therefore not reviewed by people.