Clipping of news on Brazilian Culture, Law and Citizenship
09/20/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Passenger had to go back to Brazil to take the pet Photo: File
Extra
A passenger will be indemnified by Gol Airlines after being prevented from boarding with the pet dog. She had pre-booked reservation and submitted all the necessary documentation at the airport. Finally, the consumer had to go to Argentina, where he lives, without the mascot and then return to Brazil to pick it up. The customer will receive R$ 905.65 for property damage and R$ 8,800 for moral damages, according to the decision of the First Civil Chamber of the Court of Mato Grosso.
The first conviction was in the Tangara da Serra County, and Gol turned to TJ, who upheld the decision. According to the judgment, it commits an unlawful act the airline that denies pet boarding without justification, even with all the documentation submitted.
The judgment also states that Gol had responsibility for providing services objectively, according to the Consumer Protection Code, and points out that the company has not shown that it was the fault of the consumer or a third party.
The rapporteur, chief judge Nilza Maria Possas de Carvalho, said that the amount of compensation was justified, since the passing felt sense of helplessness, anxiety and other negative feelings that have rocked his emotional stability, including the need to return to Brazil to fetch and carry your pet to Argentina.
Source: Extra
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This article was translated by an automatic translation system, and was therefore not reviewed by people.