Clipping of news on Brazilian Culture, Law and Citizenship
09/26/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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RIO - Concessionaires responsible for electricity River State will be required to disclose, in the light of all, the right to compensation for damage to equipment caused by supply problems, in accordance with Law 7,377 / 16, authored by Mr André Ceciliano (PT). The standard was published on 15 July this year after the overthrow of the governor's veto by the Rio State Legislative Assembly (Alerj).
Companies should also have channels for receiving repair requests, which must be answered within 15 days, in addition to maintaining accredited technical assistance. The MP explained that the right to have the equipment repaired or even replaced by the concessionaire, established by Resolution No. 214 of the National Electric Energy Agency (Aneel) is not well respected.
"This decision, blaming the company for repair or replacement, was published in 2010, but most people are unaware of this right," says Ceciliano.
Source: The Globe
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This article was translated by an automatic translation system, and was therefore not reviewed by people.