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Procon notifies movie Cuiaba to charge entrance infants

09/30/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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Parents had to pay half price for children up to 3 years, says Procon.

For Procon, cinema should put into practice the principles of good faith. 

The Cuiabá Procon notified the Cine Araujo, who works in the Pantanal Shopping in the capital for half price improper charges for children up to 3 years old. Complaints that parents were having to pay for half the ticket to the cinema even for infants were made by the supervisory body of the application.

"We learned that on Thursday (22) started to charge half price 0-12 years. The law of half-entry does not specify an age, but there are the principles of good faith. An infant will not even have a place in the movie theater, "said Carlos Rafael Carvalho, Assistant Secretary of Protection and Defense of Procon Consumer.

For Procon Cuiabá, practice violates the principles that guide the consumer's rights, as children of 0 to 3 years remain on the lap of their parent or guardian, and therefore the collection of entry is not justificáve. "One of the complaints was that parents had to pay half price for a child of one year and six months," said Carlos Rafael.

According to the notification, the Cine Araújo must immediately cease charging and remove the warnings about the obligation to pay the half price for children up to 3 years.

The deadline for the company to submit justification for the practice of charging is 10 days. Then, Procon will decide what position to take on demand.

 

Source: G1

To access the G1 site, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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