Clipping of news on Brazilian Culture, Law and Citizenship
09/02/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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For iG São Paulo
You are looking at the product showcase store? So, check Procon tips to ensure a successful purchase
Earlier this year, the windows can be tempting: find promotions, flashier labels showcase products priced below average. Nevertheless, doubts may arise - and myths - such as "will guarantee that I will have?" Or "can exchange showcase products"?
Know your rights when buying showcase products
Getty Images
Know your rights when buying showcase products
Here are some tips Procon-SP to buy or to learn what your rights are if you have already purchased a product showcase:
1. Go prepared
It is essential to know their rights. So you can defend yourself and make better choices. If you are an eye on promotions, keep in mind that buying products that are on the showcase stores or apparent defects does not eliminate the consumer's rights. Want to know more? Click here.
2. Detailed Problems
When you purchase this type of product, you can ask the supplier to describe all possible problems in detail. It is your right!
3. Warranty
Yes, the right to legal guarantee is the same as the Consumer Protection Code, although there is a clause stating that the consumer "purchased the product in the state it is."
4. repaired Vices
The supplier will be responsible for repairing the defect of any product except when it is informed clearly at the time of purchase. This means that the fact that the product has been purchased on sale or display case does not allow the retailer or manufacturer to refuse to resolve any problems or decline your return.
5. Problems? Ask for help
If you took advantage of the shopping season, or are still thinking about that nice promotion, but is full of questions or problems encountered? You can find the nearest consumer protection agency. There are people prepared to clarify and help.
Source: IG
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This article was translated by an automatic translation system, and was therefore not reviewed by people.