Clipping of news on Brazilian Culture, Law and Citizenship
08/26/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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During the 31st of August 1 and September 02, the computer system of care, the Ministry of Justice, used by Procon the state, will undergo a process of technological upgrade and migration of data. The goal is to improve system performance, and ensure data integrity and information security.
The National Consumer Protection Information System (Sindec) allows the instruction of service procedures and complaints from consumers, which integrate a national database, ensuring transparency in the procedures and agility in serving the population. Such information are configured in quite qualified sample of the diverse demands and complaints from consumers taken daily to consumer protection agencies.
This database is a valuable source of information for the preparation of the National Policy for Consumer Affairs for information to consumers and various stakeholders in the protection and consumer protection, as well as encouraging suppliers to perfect, every day more, the relationship with its customers. Currently, Sindec consolidates information from more than 363 Procons in 27 states.
The chief executive of Procon-ES, Denize Izaita reports that 14 bases have been migrated in Procons the country and this month, given the agenda of the Ministry of Justice, the system update will be held in the Holy Spirit, in Rio Grande do Sul and Pará.
"We have communicated to those responsible for the Municipal Procons integrated into the system on the technological update Sindec to version 1.6. During the three days of migration we meet more closely the fact that migration allow, through a form of service, which will integrate the system when available. This material was also sent to Procon, as a suggestion, so that calls are not interrupted, "said Denize.
To be served, the consumer must present an ID card, CPF and the documents proving the claim as invoice, work order slips, invoices, contracts, among others. +
Source: Procon-ES
To access the Procon-ES website, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.