Clipping of news on Brazilian Culture, Law and Citizenship
08/17/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Consumer
Within the period, the customer is entitled to make the return of the product and demand the money back - Photo: Personal Archive
Buy dark. It is as well that consumers make when purchasing goods over the Internet. On the computer screen, you can see the picture of the item, model, choose the color, among various options. Besides being more convenient, because of not having to leave home to make such purchases, the low prices also impress fans of this sport.
The risk is not always what comes to the client's home, is equivalent to the image he saw in the time of purchase. To ensure that people do not take pig in a poke, the Consumer Protection Code establishes as a rule the Law of Repentance. That is, every time a purchase is made out of physical stores - by phone, through the site, among others, the person will have seven days to give up the acquisition, for no apparent reason.
For the lawyer expert in the field, Alan Silva, within seven days (consecutive) shall be counted from the receipt of the item. "The purchase can be undone at no cost to the consumer, who has even the right to receive back the paid and possibly corrected value," he explains.
In addition to pay attention to the deadlines, it also warns of the site reliability check before making the purchase. "You need to check if it is known, has no comments from satisfied customers, and make sure it is among the most demanded in consumer protection agencies."
The student of 17 years, Eduardo Barbosa, had this care. He bought an antenna for WiFi on a website three months ago and, to date, the item has not arrived, although it appears as delivered.
Source: A Tarde
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This article was translated by an automatic translation system, and was therefore not reviewed by people.