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Debts

Procon-ES provides guidance on debt portability

08/10/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

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Consumers who hired a personal loan or payroll, mortgage or vehicle, among other loans, should know that you can transfer your debt to another bank if the supply of credit and interest rates are more advantageous. This operation, called 'credit portability', provides freedom for the consumer search market better payment terms and lower interest rates.

The chief executive of Procon-ES, Denize Izaita explained that the annual interest rate of banks varies around 470% per year. The financial practice 900% to 1,500%. A tip for those who are struggling to pay off your debt is to opt for payroll, it has the lowest market interest rates. "The credit portability is an excellent option that should be considered in these cases," he said.

To achieve portability, consumers should ask the bank which is linked to its debt detailed information about your credit transaction as contract number; updated debit balance; demonstrating the evolution of the balance due; mode; annual nominal and effective interest rate; Total and remaining term; payment system; amount of each installment, specifying the value of the principal and charges, and date of the last maturity of the transaction. This information must be provided within one business day.

The director also said that the bank or financial source can not deny or hinder migration. The Central Bank, through Resolution No. 4.292 / 2013 provides that financial institutions should disclose to their customers the information necessary for the exercise of the right to portability, as well as the procedures for its application in local and visible format to the public both the agencies, as the websites. "Thus, the consumer has the freedom to do the research and choose the institution that best meet their needs," said Denize.

Before transferring the debt, it is important to pay attention in the trading time is the installment and the debt amount can not be increased. The credit portability can only happen on terms more favorable to the consumer. To know the sum of the charges and expenses incurred on credit operations you want to hire, it is essential to be requested from the bank the Total Effective Cost (CET) which involves the operation. The TEC refers to the breakdown of the composition of costs in credit transactions in amounts and percentages. This measure is necessary to enable the consumer to be aware of the costs involved in all types of loans.

If you're not yet a customer of the institution that will grant you new credit, it can charge you registration fee for making relationship early, as provided in Resolution No. 3.919 / 2010. But the costs related to the exchange of information and transfer of resources between the applicant institutions and original creditor can not be passed on to the consumer.

"The procedure is totally safe, regulated and supervised by the Central Bank. The operation of the new conditions must be negotiated between the consumer and the institution that will grant new credit, without intermediaries to carry out the transaction. Financial institutions will communicate by standard electronic means and realize the portability, "said Denize.

Consumers who have difficulty performing credit portability should report it to the Central Bank and Procon. Complaints may be registered by the electronic service, available on www.procon.es.gov.br site; in person at the headquarters of the State Procon, on Avenida Princesa Isabel, 599, Ed March 9th floor, from 9 to 17 hours from Monday to Friday.; or Unit Make Easy in Cariacica, which also meets on Saturdays up to 13 hours.

 

Source: Procon-ES

To access the Procon-ES website, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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