Clipping of news on Brazilian Culture, Law and Citizenship
08/11/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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The marketing of cooking gas cylinders requires specific rules to ensure the safety of merchants, neighborhood and buyers. So before the purchase is essential to be aware of some issues.
In 2015, the Procon-ES inspected 65 gas resellers. In 2016, there are already 23 visited posts. The most common violations are related to illegal sale, ie no license to work stations; uneven floor; Excess cylinders; storage outside the specific area and inadequate transportation.
The Procon-ES inspectors are authorized since 2011 through the Cooperation Agreement with the National Agency of Petroleum (ANP), to conduct verification of internal standards and quality measurement in liquid fuels and liquefied gas oil.
The chief executive of Procon-ES, Denize Izaita, explained the importance of carrying out constant inspections of the gas segment. "The absence of supervision in the LPG segment, may result in the operation of clandestine resellers, tax evasion, storage and inadequate transportation of the bottles that can cause explosions, endangering the health and safety of the population."
Denize also pointed out that with the economic crisis, many families chose to sell clandestinely gas canisters in their homes. "Do not adopt this illegal practice. The clandestine retailer will be driven to the police station and have all cylinders seized, "he says.
To check if the resale is regulated by the ANP, the consumer can access the site of the regulatory agency in www.anp.gov.br/revendedorglp or by calling 0800 970 0267.
Attention, consumer
1) Only traders authorized by ANP and that have the license days, may sell the cooking gas cylinders. Buy from authorized dealers;
2) legalized retailers should have in a visible place, the ANP's bulletin board. It is also forbidden to sell other products in the same storage area of the bottles. Be wary of casadinha "water and gas" because both have very different storage standards;
3) The bottles can be delivered at home, since the vehicle enabled display the name and phone distributor and retailer;
4) Never buy bottles damaged, dented or rusted. The cylinder must be sealed and must contain the following information: embossed inscription with the brand distributor, label with instructions for use, name and phone distributor, month and year of manufacture readable. The cylinders can be valid for up to 15 years. In reclassified cylinders, there is an expiration date around the valve;
5) The authorized dealer is required to have a balance certified by Inmetro, in the place of sale. The delivery is not required to bring the balance to the consumer's home. The consumer has the right to check the weight of the cylinder and complain if suspected difference;
6) At the time of purchase, the dealer is obliged to accept in exchange canisters empty of any brand, even if they are dented or rusted. The filled bottles, however, must be in perfect condition;
7) To keep the bottle in the house is important to be in a ventilated place protected from rain, sun and humidity. You should also stay away from flammable materials, sources of heat and electrical installations. By law, they can not be kept at home more than five canisters;
8) The bottles should have drains away 1.5m, fat and sewage boxes. In case of leakage, gas, being heavier than air, tends to focus on lower local and can accumulate in the pipes;
9) During the installation of the cylinder: do not use any tools, only your hands; make sure the hose is in good condition and within the validity; never turn upside down, lie down, roll, knock or drop the bottle; at the time of exchange make sure to be away from cigarettes or flames; After the installation, the leak test by means of a wet and soapy sponge, if it is leaking gas, there will be foam; make sure that the cylinder or hose are not issuing noise; be wary of leaks, the consumer must close the registration of gas, remove people and animals of the place and call the fire department. If the problem is in the cylinder, the dealer is required to provide technical assistance;
10) There is no kind of tabulating, being free traders to practice their prices. The price, however, must be posted in a conspicuous place at the point of sale;
11) It is important for consumers to play and keep the sales receipt, which is your guarantee in case of complaint.
Complaint
If a fault occurs, the guidance is that consumers call and complain to the distribution company. If the problem is not solved, it may be registered a complaint at the ANP site www.anp.gov.br/faleconosco or by calling 0800 970 0267. The consumer can also send their complaints and complaints by Electronic Service Procon-ES, available in www.procon.es.gov.br site.
Source: Procon-ES
To access the Procon-ES website, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.