Clipping of news on Brazilian Culture, Law and Citizenship
08/11/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
Know when the fan is entitled to automatic refund
The globe
rowing race is canceled because of the wind - AP
RIO - The gale in Rodrigo de Freitas Lagoon caused, on Wednesday, canceling the second time competition at the Olympics, forcing new changes in the racing calendar. With the cancellation, all events were transferred to the session that should happen tomorrow, if weather conditions permit.
Thus, consumers who bought the tickets for the events of today rowing will be repaid, since the tickets were canceled. According to the Rio 2016 Committee, these fans have received e-mails with the guidelines on reimbursement, which in this case is automatic. There are, however, some differences in procedures for those who bought with debit or credit card. In the messages are explained the coordinates for each group.
The Committee explained that there is a difference between a canceled event and postponed. In case of delay, it is necessary that a new session is created, which was not the case rowing, since all content scheduled for today will be incorporated into the Thursday schedule.
As for other tests that are performed in open environments, the supremacy of set up will be carried out or not according to the weather conditions is the federation of each sport, who decides what will be done and communicates the Olympic Committee.
In case of doubt, the consumer can contact the center of the Olympic Games Rio 2016 relationship, by phone 3004-2016.
Understand a case:
Event canceled - If the race or game is canceled, the fans have the right to automatic reimbursement.
Event postponed to another time - In case of delayed session, but occurring on the same date, also entitled to automatic refund those who can not attend the test at another time.
Event postponed to another day - If the session is postponed to another date (new day and time), fans can use the same ticket or request a refund if you can not attend.
Source: The Globe
To access the site O Globo, click here.
Our news are taken in full of our partner sites. For this reason, we can not change their content even in cases of typographical errors.
This article was translated by an automatic translation system, and was therefore not reviewed by people.