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Consumer Secretariat opens proceedings against TIM for misleading advertising

08/10/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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The Department of Protection and Consumer Protection (DPDC), an agency of the National Secretariat of the Consumer Ministry of Justice, instituted administrative proceedings against TIM Celular to investigate alleged breaches of the Consumer Protection Code. The order with the decision is published in the Official Gazette (DOU) on Wednesday, 10. The company has ten days to present a defense.

According to the document, there is evidence that the operator has committed infringements of the provisions in sections of Articles 4, 6, 31 and 37 of the standard. These devices handle, generally, transparency and harmony in consumer relations and rights to clear information and protection against misleading or abusive advertising.

 

Source: Istoé

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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