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Billet banking: cost can not be passed on to consumers

07/25/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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The collection of a value for issuing a bank Boletoé abusive and illegal practice that contradicts the provisions of the Consumer Protection Code (CDC). This cost is who hires the service of the financial institution and can not be transferred to the consumer.

The Consumer Defense Code provides the consumer the right information about products and services, freedom of choice and equality in hiring. These conditions, however, do not occur in this case, because the consumer has the option to choose and do not know how will the recovery of its debt, is by ticket, payment in the bank or debit account box.

Consumers are not informed in advance about the future recovery and did not receive a copy of the contract signing. Bear bank charges is a must that makes up the supplier's activity, therefore, can not be passed on to the consumer.

Article 51 of the Code makes it void, among others, the contractual terms for the supply of goods and services that transfer responsibilities to third parties; establish obligations considered unfair, abusive, placing the consumer at a disadvantage exaggerated, or are inconsistent with good faith or equity; require the consumer to reimburse the costs of collection of their obligation.

 

Source: Procon-PR

To access the Procon-PR site, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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