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Prevented from entering a bank with dental, customer will be indemnified in R$ 5000

07/21/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

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Source: TJSC

Photo: Press Release / MorgueFile.com

 

The 5th TJ of the Civil Chamber of the ECJ condemned financial institution to pay compensation for moral damages in the amount of R$ 5,000, client in favor barred the revolving door of the agency and thank you for security to remove your dentures to enter the bank . Faced with the requirement, formulated in public environment, she got to give to get until bailed out by the manager, could enter the site without removing the denture.

"There is no doubt that the humiliating situation that was submitted to the author, to be compelled to remove the dental prosthesis to be able to enter the agency, refoge mere hypothesis annoyance. It would be much more reasonable than the watchful submit the applicant to the metal detector laptop or even proceed to manual revised to allow its safe entry, with no major constraints ", analyzed the judge Jairo Fernandes Gonçalves, rapporteur of the matter.

According to the magistrate, to submit to the common security procedures for entry into bank branches, such as leaving bags, keys and electronic devices in a specific compartment, does not constitute moral damage and can be interpreted as a mere annoyance. In the case, assesses, there was exaggeration and lack of common sense by the security officer, servant or agent of the defendant. The decision was unanimous (Appeal n. 0005124-35.2014.8.24.0064)

 

Source: TJSC

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