Clipping of news on Brazilian Culture, Law and Citizenship
07/11/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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More attacks are expected in direct web.Vendas also deserve attention
Less than a month before the opening of the Olympic Games, consumers need to be more careful than ever not to become an easy target for digital fraud. It is that hackers often use holidays and great popular appeal of events, when the number of transactions over the web grows, to deceive Internet users by sending emails with promotions and tempting offers, many of them even related to the event. With a simple click, to open the message or download a file, the unwary facilitates scammers access to personal data.
- During special dates, the fraudster will attack with more emphasis, of course, because there is a backlog of transactions, more people buying. We have the example of the World Cup in Brazil, when there was, for example, a blow with selling counterfeit tickets - remember Gerson Rolim, Communications Director of the Brazilian Chamber of Electronic Commerce (Chamber e-Net).
A blow commonly applied to digital media users is for the banking system. E-mails sent as if they were banks ask for information passwords, registration data and credit cards with the intention of cloning and misuse for shopping. According to the Brazilian Federation of Banks (Febraban) are invested annually about R $ 2 billion in systems and tools to ensure safer operations. However, he says the federation, customer behavior is crucial to mitigate risks.
Febraban warned that A, when the bank calls the customer, never asks the password is entered or typed. This only occurs when the connection of the client in order to perform a transaction.
Although digital fraud are the most common, on the day the consumer sees the victim of the most diverse natures blows. One of which have been popularizing is the collection by telephone fee to enable services that would, in fact, installed in those days, on behalf of operators. The rate, however, not the company.
To a sale in the eye, you should be aware of the pitfalls. An example of personal sales scam is the online course "My Book, My Life," school tutoring, which has led over 200 people to resort to the Court of Rio. After paying the membership fee, not you can access the page of course, much less cancel the contract and receive a refund of the amount spent. Judge Flavio Citro, the Court of Justice of Rio, warns:
- The greatest risk are contracts on impulse, under pressure from the seller.
PITFALLS TO AVOID
1. 'Phishing', electronic fraud more practiced in Brazil
The blows on the internet are the most feared, and more multiply on holidays and during major events such as the Rio 2016. One of the most practiced in Brazil is phishing, fraud characterized by an attempt to obtain sensitive data. According to Gerson Rolim, communications director of the House-e.net, the fraudster sends an e-mail masquerading as a well-known brand - like shops, service companies or banks. By accessing the link, the user falls into a pirate site, with appearance and very similar to the real address. The best way to tell if a website is genuine is to check if the address is preceded by https and click on the padlock that appears at the top of the page, which is a digital certificate. Against malware - software designed to infiltrate a computer system for damage, alteration or theft of information - keep an updated antivirus is the best medicine, says Rolim. He adds that there are free and effective antivirus programs.
2. Company is set by operator to charge fee
The consumer Ana Ferro fell in a coup last month. In the week that would be installed internet package and fixed the old GVT, received a call from a woman who said clerk of the company, asking for the details of your credit card and social security numbers for charging a single fee of R $ 24.90 for the remote connection from your computer to the internet. She ended up providing the information and the fee was charged. Only then he lit the yellow light, and Ana confirmed with the operator that the collection did not exist. Her case is not the only one, according to the technician responsible for the installation. Lilian Ribeiro, customer Hi, reported the same coup attempt. In both cases the source telephone call was the same, 021 4062-9025. Vivo, which bought GVT informs that does not ask customers the credit card number for payment, does not make collection of debt for service current account or slip aside, has no partnership with installation companies or authorize other companies speak on their behalf. The Hi declined to comment on the coup. We tried to contact the telephone that originated the calls, but only gave busy.
- Illustration: André Mello
3. Attention redoubled in banking
Banking transactions, either through ATMs or e-banking, should receive special attention of consumers, especially during the Games. The first recommendation of Febraban is never reveal the password to third parties, even those who identify themselves as bank employee. It also does not give the card, even if it is damaged. It is not recommended to use third-party phones to access the current account or connect leave the bank because the password can be registered in the machine's memory. If you receive a suspicious call, guidance will end the call and call the bank using another line and making sure that is the number of official service. Request password or registration information, either by phone or by email, you should light the warning signal for the consumer that can deal with a coup.
4. booster Online course makes students see ships
Even the purchase of a distance learning course, even being made at the door, may be synonymous with problems. Just ask the 224 consumers who appealed to the Court of Rio in hopes of receiving what they paid for the school building program online "My Book, My Life." Carpenter Antonio Carlos Pereira, approached at home by a seller, bought the idea of helping the studies of the children who live in Maranhao. However, when trying to cancel the contract, the day after the purchase, he could not and ended up paying the full value not to get a bad name. The company Phoenix Book Trade did not attend the hearings. According to the judge Flávio Citro, consumers are often addressed in circumstances that inhibit a reflection, creating what he calls the push for hiring. According to Citro, the person who feels aggrieved should still seek the Precinct Consumer to make your complaint. Consulted, the company responsible for online tutoring program did not respond to GLOBE.
5. E-commerce, a full plate for duty scammers
Among the many attempted coups on the web, circulating on the network a Walmart email offering products with prices up to 50% lower than usual. Security Director of the American network, Bruno Motta Rego said that this is false message because the e-mail address and the links in the email body are not related to the company's domain on the Internet:
- There are fake Web sites designed in order to deceive customers that after effecting payments, do not receive the goods. Search and compare product prices. And be wary if far below those practiced by the market.
In doubt to make sure that the address displayed in your browser matches the site visited, the tip is to click the address with the right mouse button. If it appears not match exactly what is said sender, it is a scam: delete it.
Source: The Globe
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This article was translated by an automatic translation system, and was therefore not reviewed by people.