Clipping of news on Brazilian Culture, Law and Citizenship
07/06/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
transparent image
Procon-SP
Between the months of February to May 2016 Procon-SP Foundation, an agency of the Department of Justice and Defense of Citizenship, issued 16 notices 24 visited events. Were also issued two notifications, one for DC Set and another for the space of America, requesting information about the reasons for cancellation of the Roberto Carlos concert, on June 26, an hour before the beginning, and what actions companies were taking to compensate consumers. The operation supervised venues, music festivals, exhibitions, and other establishments providing services and products marketed during the events. Here the assessed companies.
Among the irregularities found were the lack of information on the establishment of entry and tickets and tickets on the existence of business license, permit prevention and fire protection of the establishment or equivalent authorization, and their respective expiry dates; the absence of mechanisms to ensure the ban on the sale, supply, supply or consumption of alcohol by persons under 18 years of age.
other misconduct, such as not open the house in the designated time on the ticket were also found; not have plate preferential treatment indication in the access to the event; restrict entry of food and beverages; tickets sold with numbered seat, but on the spot there were these seats; among others.
The supervision of concert halls, theaters, festivals and other events are held and will continue throughout the year.
Consumer rights
The Procon-SP clarifies that payment of 10% service charge, also charged in concert halls, on the total bill in restaurants is optional.
In the event of changes in schedule or cancellation, this must be communicated in advance, offering the possibility of refund of amounts paid.
To ensure their rights, the invoice or ticket stub should always be required and stored.
Source: Procon-SP
To access the Procon-SP site, click here.
Our news are taken in full of our partner sites. For this reason, we can not change their content even in cases of typographical errors.
This article was translated by an automatic translation system, and was therefore not reviewed by people.