Clipping of news on Brazilian Culture, Law and Citizenship
06/15/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
transparent image
Appliance was purchased on the site of a large network of hypermarkets.
Procon alert to the care that must be taken into online shopping.
G1 AL with TV Gazeta information
The assistant coach Eliel Soares bought a cell of more than R $ 1,200 through the Walmart hypermarket network site, but says he received a bag with sand inside the box that should have been delivered to the device. The purchase was made on April 24, and the delivery was made on Wednesday (8).
In an interview with TV Gazeta (see the video above), he said that the outer package was sealed, but the cabinet did not. "You're expecting. I bought the phone because I need, and when we come home and open the package, is a surprise, a disappointment. "
The technical account that came into contact again with the website where the purchase was made in the amount of R $ 1,275. "I narrated to her what had happened to me, and they were to send me another phone."
The advice of the Walmart site communication was sought by the G1 report, and said it has made the cancellation of the purchase made by Silva.
The company regretted the incident and said he got in touch with the customer to provide the necessary clarifications on the case and informed about the deadline for credit visualization bill.
Cases like Eliel are greeted often by state Procon. In 2016, as were 753 claims relating to purchases made over the Internet. Last year, there were 1,071.
According to the lawyer Elisha Soares, consumers who feel aggrieved in these cases should file a police report, as also it comes to swindling crime.
"This person has the right secured by the Consumer Protection Code to compensation money, duly corrected. Also be entitled to opt for another device or similar, at its discretion, and shall be entitled to bring a lawsuit for damages, which would be damages. It's the only way we have to effect the consumer law is punishing the guilty, "said Soares.
Source: G1
To access the G1 site, click here.
Our news are taken in full of our partner sites. For this reason, we can not change their content even in cases of typographical errors.
This article was translated by an automatic translation system, and was therefore not reviewed by people.