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Teles can pay moral damages for bad service or unsolicited

06/15/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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Source: Digital Convergence 

 

The Second Section of the Superior Court of Justice will decide whether it is moral damages for the collection of telephone and internet services not contracted or in the case of poor provision of such services. There are at least 17,839 lawsuits over these issues in the country, the 'frozen' time to wait for a definition of the STJ. 

The option to use the repetitive appeals system was the Minister Luis Felipe Solomon, to report the case of a consumer of Rio Grande do Sul that processes Hi and accused of improper conduct to the company, "you have installed and started charging for services not authorized and replaced without her consent, the residential monthly subscription. " 

The nearly 18,000 cases across the country involving define whether there is 'compensable moral damage'. And in practice, it should be extended to telecommunications the principle in re ipsa, something like 'for itself': the very fact of charging for a service not already requested is itself moral damage. This presumed moral damage is already adopted for inclusion in default of registration or overbooking airlines.

 

Source: Idec

To access the IDEC website, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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