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Consumer News

phone scams cause headache to bank customers

05/13/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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ATM Bank of Brazil

ATM Bank of Brazil Photo: Gustavo Miranda / Agência O Globo

 

Source: Extra

The modernization of telephone exchanges has reached the world's larceny. Gangs equipped turned the phone for data theft in a professional scheme, which has caused headache to Brazilians. Under the new plan the coup involving the Brazil Bank customers (BB) and Itaú in Rio, scammers make phone contact, usually by phone, and go through attendants institutions. During the conversation, they say the account or card were blocked and ask for personal data confirmations, such as social security number, checking account number, and date of birth.

Then transfer the client to an alleged electronic service, which makes the accountholder think actually received a bank's call. In some cases, criminals already have the person's data, and only ask for confirmation, in addition to the password or security code.

Special attention

The new tactics hinder police work and require special care. With the sophistication of blows, say experts in the financial sector, the current account should be even more careful not to provide data as a password or token by phone or email.

- Really, the scams are becoming more sophisticated. They are specialized gangs who invest money in the coup and often get what they want. We must be alert to this type of connection, but also suspicious contacts by email. The tip is always wary of any approach and never inform bank details. Banks do not make this kind of contact by phone or email - warned the lawyer specializing in electronic fraud David Rechulski.

If you receive one of these calls, explains Rechulski, the customer should immediately seek the financial institution to which it is linked.

- If you provide any data on these links, you need to report it immediately to the bank and ask for the lock card (debit or credit). Otherwise, you may suffer serious financial damage. Criminals can make transactions, withdrawals and purchases with customer data - he said.

EXTRA sought by the Bank of Brazil reported that "already has knowledge of the coup and that always guides safe procedures based on best market practices" .By means of note, the institution

 

Source: Extra

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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