Clipping of news on Brazilian Culture, Law and Citizenship
05/10/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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By: Consumidor Moderno
It may be that companies are forbidden to annoy customers with any collection at specific times. See the possible changes
It's hard to believe someone like waking up on Sunday morning with the phone ringing. At the same time, it is common to find those alarmed by an unexpected link in a day supposedly calm. Therefore, it is almost impossible that the customer is satisfied with a company that makes a charge early.
Not by chance, Congressman Dimas Fabiano (PP-MG) created the Bill 6846/13. The bill, which is pending before the House of Representatives, states that phone calls from debt collection are only carried out during working hours and that no funds made by unidentified numbers.
If the project is approved, the company that disregarding the restrictions may have temporarily suspended the activities or have the license revoked. The proposal also provides that penalties may be applied cumulatively.
As stated by the Deputy Fabiano, author of the bill, it is very common for collecting institutions do not respect the rest time consumer or privacy. "The delinquent consumer and his family are subjected to all sorts of arbitrariness and procedures that, in many cases, an affront to the rights and legal and constitutional guarantees of citizens," said the parliamentarian.
Source: Consumidor Moderno
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This article was translated by an automatic translation system, and was therefore not reviewed by people.