Clipping of news on Brazilian Culture, Law and Citizenship
09/05/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
transparent image
It is essential to check the exchange rate of the currency and the political situation in the country to be visited
reproduction
Consumers who venture into international travel frequently experience headaches. After the bureaucracy to close a travel package, flight delay and baggage loss can become a reality.
Living in another country and in other legislation can lead tourists to the mistake in time to claim some rights. Therefore, all the research is valid before signing the contract.
According to the lawyer specializing in consumer rights, Dori Boucault before closing a package with any service provider you need to research a company's reputation. And in this regard the Claim HERE can help you! Just click here and search all of the airline and the companies that will contract during the trip.
See a list of some tips and consumer rights that you want to leave the country:
Access to information
By signing the contract, the consumer has the right to have access to details described in the package. "Check with the company which means of transport will be adopted, either area, sea or land. See the company's name, boarding time. Also, check if there is transfer on arrival, hotel name and category, comfort standard of the room, whether or not included meal if there are included tours and will be discriminated against. You also need to check whether the person is physically able to do the tour and, these tours include meals and drinks or not, "says Boucault.
Everything in writing
All that is offered by the company should be put on paper, is related to flights, hotel facilities or tours. These items should be well detailed. "Most of the complaints is given for breach of contract, so be careful," said the lawyer.
Check the country situation
Before the trip you need to check the situation of the country will be visited, such as checking the weather, the political situation, and what the exchange difference to the currency of Brazil.
For those traveling to the Mercosur countries, for example, only the identity is needed to enter the country, but for Europe is requested the passport.
luggage is lost or stolen
When luggage is delivered at check-in, it becomes the responsibility of the airline or shipping company. If the case is extravidada, the company has a duty to compensate the consumer.
"Identify your luggage and placing tapes, ID tag with your data. If stolen, the consumer shall be indemnified and baggage must be delivered in a period of 24 to 48 hours, but the compensation depends on the laws of the country. Do not put valuables, money, jewelry and expensive handsets, as will the deposit to the plane, "guides Boucault.
Problems? Register!
If the traveler feel impaired in some way, the lawyer guides photograph the situation and register the company to give strength to the argument for the repair of damages. Also make your complaint in Claim HERE!
Source: Tribuna da Bahia
Source: Complain Here
To access the site Complain Here, click here.
Our news are taken in full of our partner sites. For this reason, we can not change their content even in cases of typographical errors.
This article was translated by an automatic translation system, and was therefore not reviewed by people.