Clipping of news on Brazilian Culture, Law and Citizenship
05/04/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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By: From the Newsroom
Agency registered 2,776 complaints in Sindec and consumidor.gov.br platform
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In April this year, the State Procon recorded 2,776 visits. Through the National Consumer Protection Information System (Sindec) were 2,174 records, while the online service - www.consumidor.gov.br - were 602 complaints in Mato Grosso.
In Sindec, the champion of complaints was the sector "Essential Services", with 1,098 records. Leading the sector is the category "Electricity", with 524 visits, followed by "Water and Sewer", which had 346 records. The third position went to "Cellular", with 151 complaints.
Second is the sector "Financial Affairs" with 373 complaints, registering 127 procedures for the "Commercial Bank", 80 for "Credit Card" and 52 for "Financial".
The "Products" ranks third in the ranking, with 309 calls: 71 for the "Telephone" (conventional, cell phone, intercom, etc.), 20 for "Fuel Automotive" (gasoline, ethanol, diesel, gas) and 17 to "Heater / Fan / air conditioning / circulator air."
But the sector "Private Services" with 289 records, is in fourth place with 95 procedures to "pay TV", 43 for "School" (Pré, 1st, 2nd degrees and higher) and 30 for "Computer" (provider internet access).
The "Food" sector is in fifth place, registering 38 complaints, followed by the "Housing" section with 35 complaints. The last position in the ranking is occupied by the category "Health", which had 32 records.
Integrate Procon-MT database records made in the headquarters of the agency and the service stations Get Square Time Ipiranga, the Legislative Assembly and Win Várzea Grande Shopping Time.
Online service
By Procon www.consumidor.gov.br platform registered 602 complaints in Mato Grosso. The "Telecommunications" area leads the ranking with 294 records; Second are the "Financial Services", with 162 complaints; and third "Telephony Products and Information", with 82 records.
The fourth platform position is occupied by the category "Products Appliances and Electronics", which received 23 complaints, followed by "other products" that with 14 records, ranks fifth. In sixth place is the "Transport", with eight complaints; and seventh area "Other Services," which had seven records.
The areas "Water, power and gas" and "Food" registered two complaints each. The areas "Tourism / Travel" and "Education" had a complaint each. The "housing" had no complaints filed in April in www.consumidor.gov.br platform.
Source: Document
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This article was translated by an automatic translation system, and was therefore not reviewed by people.