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Toyota announces recall

05/03/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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Source: Procon-SP

 

Toyota of Brazil convened on Tuesday (3/5), the owners of the Hilux and Hilux vehicles CS CD, year / model 2015 and 2016, below identified to schedule next to a network of brand dealers, from 04 / 05/16, an inspection calibration software code contained in the airbag module of the system and, if necessary, replacement of said module. 

Identification of the vehicles involved

Hilux CS manufacturing date of 22/10/15 to 04/04/16 chassis (non-sequential) 8AJFA8CBG2000003 the 8AJFA8CBG2000133 

Hilux CD manufacturing date of 12/11/15 to 01/04/16 chassis (non-sequential) 8AJDA8CDG1870001 the 8AJDA8CDG1870035 

In a statement, the company said it had noted the possibility that some vehicles have been fitted with a control module of the airbag system, the software (program) prevents its correct operation. If this happens during a collision, the airbag bags may not trigger as scheduled and cause serious physical injury to the driver or passenger front seat of the vehicle. 

For more information, Toyota offers the phone 0800 703 0206 and website www.toyota.com.br 

The Procon-SP, an agency of the Department of Justice and Defense of Citizenship of the State of São Paulo, guides consumers about their rights: The company must submit the clarifications that may be necessary, as determined by the Consumer Protection Code , including clear and accurate information about the risks to the consumer. 

What the law says 

The Consumer Protection Code (CDC), in its article 10, states: "The supplier shall not put the product or service the consumer market that knows or should know is heavily harmful or hazardous to health or safety. 

§ 1. The supplier of goods and services after its introduction in the consumer market, is aware of the danger they present, should report it immediately to the competent authorities and to consumers through advertising. " 

Another important issue, which must be observed by consumers, refers to the requirement of proof that the service was performed, a document that should be preserved and passed on, in case of sale. If it has been sold more than once, the current owner will have the same right to free repair. 

As the Joint Ordinance No. 69 of 15/12/2010, the Secretariat of Economic Law and the Director of the National Traffic Department, the vehicle is not repaired / inspected within 12 months after the start of the recall campaign, will be information posted in the 'comments' next CRLV (Certificate of Registration and Vehicle Licensing) issued by the transit authority. 

Consumers who have experienced an accident caused by pointed defect may request, through the courts, compensation for moral and material damage possibly suffered. 

Procon-SP Foundation maintains, since 2002, a database with information on all recalls campaigns in Brazil: http://sistemas.procon.sp.gov.br/recall/.

 

Source: Procon-SP

To access the Procon-SP site, click here.

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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