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Consumer may give up buying the WhatsApp within seven days

05/02/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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Source: Conjure

The consumer may regret buying after seven and this right can be exercised through messaging application. The decision is the 4th Panel of Appeals Civil Court of Rio Grande do Sul in a case which upheld the decision against lojamj who refused to reimburse a consumer.

The consumer purchased a mattress almost R $ 8,000, paid with third-party checks and a portion in cash. She says she regretted the purchase and requested the termination of business via WhatsApp, within seven days and prior to receiving the goods. Affirming that has not received back or the money or the product, called the conviction of the company to return the amount paid for the mattress - which was accepted in the first degree.

Judge Glaucia Dreher Dipp, rapporteur of the appeal in the 4th Class Civil Appeals, upheld the sentence. In his opinion, it points out that the company "is attached in the absence of proof of payment, but does not justify the right to receive the price of a product that did not deliver." It considered that all negotiation and repentance within the legal period was well evidenced via WhatsApp.

The magistrate also demonstrated that the defendant admitted the receipt of amounts in addition to the specification made by the author, pointing values, banks and issuers of third party checks. Also cited Article 49 of the Consumer Protection Code, confirming the right to withdraw from a contract or purchase within seven days from signature or receipt of the product.

The company is responsible for compensation to the plaintiff the amount of R $ 7,980 restated by the IGP-M, plus interest of 1% per month from the date of payment. With information from TJ-RS Press Office.

71005878111 process.

 

Source: Conjure

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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