Clipping of news on Brazilian Culture, Law and Citizenship
04/25/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
transparent image
Coelce has 10 working days to justify an increase of 13.64% in the account.
New adjustment takes effect from April 22.
G1 EC
electricity bill (Photo: TV Verdes Mares / Playback)
The high electricity bill of Ceará was the largest in the Northeast (Photo: Playback TV Verdes Mares)
The Procon Fortaleza notified on Wednesday (20) Energy Company of Ceará (Coelce) on the increase of up to 13.64% in electricity bills of consumers of Fortaleza. The company has 10 business days to justify the value, considered above inflation and the largest in the Northeast. The increase in residential rates of Fortaleza will start from April 22.
According to Procon, Coelce to explain to the consumer protection agencies and user parameters that resulted in the adjustment above inflation over the last twelve months. According to the director of Procon Fortaleza, Claudia Santos, the Consumer Protection Code (CDC) prohibits raising prices without good cause.
"The CDC is clear when seals and considers as abuse readjust prices of products or services without justification. So we want to hear the company to determine if this increase is actually legal support," said Claudia Santos.
In a statement, Coelce said it received notification of Procon on the issue and will respond with the necessary explanations on time. The company explained that it is a regulated business and the tariff adjustment is defined by the National Electric Energy Agency (Aneel), according to the rules laid down in law and in the concession agreement.
Coelce also clarified that the perceived value for the low-voltage consumer was 13.6% and evolved over the last 10 years down the IGP-M and IPCA same period. The average increase approved this year by Aneel, of 12.97%, the share of Coelce costs corresponding to 5.73% and 7.24% regarding the purchase of energy and charges.
Fines
Coelce is the third company with the largest number of complaints in Procon Fortaleza, accounting for 762 calls in 2015, an increase of 107% compared to 2014.
In December 2015, PROCON Fortaleza fined Coelce R $ 5.8 million recorded by successive blackouts in the capital. The Hydroelectric Company of São Francisco (Chesf), which is responsible for the transmission of energy to consumers Coelce was also fined in R $ 534,000. At the time, the Procon found that failed to deliver the service, which was evident in the four blackouts only in 2015.
The companies appealed the fines and processes are under review by the Appeals College, the highest administrative level. If maintained the fine and the companies do not comply with the penalty, Procon will ask the Municipal Secretary of Finance, the inclusion of companies in the register of debtors of the Active Debt of the Municipality.
In these cases, the company is prevented from participating in public tenders held by bodies or entities included in the direct and indirect municipal administration, and other impediments.
Source: G1
To access the G1 site, click here.
Our news are taken in full of our partner sites. For this reason, we can not change their content even in cases of typographical errors.
transparent image
This article was translated by an automatic translation system, and was therefore not reviewed by people.