Clipping of news on Brazilian Culture, Law and Citizenship
04/13/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Source: Procon-RJ
The State Procon assessed the Light because the utility tariff charged flag values above those determined by the federal government. It was found that, in March, when the yellow flag was in force, there was a misappropriation of $ 1.00 per 100 kWh consumed - the bill brought an additional R $ 2.50 for every 100 kWh consumed when the correct additional was R $ 1.50. Back in February, when it was worth the red flag, the difference between the correct value and the charge was even higher: R $ 1.50. The correct value was R $ 3.00, but the Light charged R $ 4.50 for every 100 kWh costs.
The practice, considered abusive, was confirmed by an employee of the telephone answering service of Light. The Consumer Protection Code guarantees the right to clear and adequate information on products and services. Two beads were used as basis for the assessment. In one, the correct value should have been R $ 8.23 (R $ 3.29 red flag and R $ 4.94 yellow flag), but the customer paid R $ 12.59 (R $ 4.89 red flag and R $ 7.70 yellow flag). In the other, they should have been charged R $ 10.17 (R $ 7.75 red flag and R $ 2.42 yellow flag), but the value on the invoice was R $ 15.47 (R $ 11.52 red flag and R $ 3.95 yellow flag). The values change because the period covered by measuring the clock can start in a month and end in another.
Light will have 15 days to present his defense, which will be examined by the Legal Sector State Procon. In this defense, the concessionaire will have to inform the values and the collection of tariff format flags. The company will be fined if the arguments are not accepted. The the fine can reach up to R $ 9 million.
Source: Procon-RJ
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This article was translated by an automatic translation system, and was therefore not reviewed by people.