Clipping of news on Brazilian Culture, Law and Citizenship
04/14/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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It is not permitted by law condition the supply of a product to the purchase of any other product
The day
Rio - The tying is an abusive practice. It is not permitted by law condition the supply of a product to the purchase of any other product. Similarly, it is forbidden to condition number of items or services. For example, a financial institution that determines the release of the money intended for the customer to buy a savings bond. The tying is characterized, then, when promotion is made to purchase an item, "forcing" consumers to take another product together.
Now appears, however, another blow: polygamy in tying. It is when it pushes not just one but several products to the customer. Where the consumer looking to buy a stove, and a distraction or the insistence of the seller, signs a contract on acquiring a residential safe. This is what is called polygamy in tying.
The buyer has to be very careful when signing any kind of contract so that, instead of receiving a product in your home, end up getting several. And on top, you will have to bear the costs of "polygamy". The alleged "internal rules of the company", which many vendors cite to do this kind of transaction, have the power to revoke the right of the consumer.
'You have to weigh the each credit contracted values and its ability to meet payments', Marcela Kawaut, chief economist at SPC Brazil
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EXCLUDED CARD
I have RioCard Senior and yesterday I had to go to the doctor. By passing the card by the validator came information "deleted card". I informed the driver and even opened the back door for me. I can not contact the phone 4003-3737 to understand what happened. Alzemir Soares de Mello, Anchieta.
The card is expired, it was unused for more than 120 days. The reader should appear in one of RioCard the posts, with the card and original ID to unlock it. SAC RioCard
CONDOMINIUM FEES
A community meeting on 25/03 establishing increase in condominium fees to be paid already in 05/04 is correct? Should not this be an increase ticket issued for 05/05? Is there any law to oppose it? Walter Matos
Everything depends on the decision of the Assembly, which is sovereign. If it is decided that charges will be immediate, it will be done immediately. If there is a hole in the condominium accounts there is no logic and extend this hole. José Alfredo Lion, lawyer
WHERE IS MY CHEST?
I left my phone at a service shop and Motorola did not return the original of my device box. I need her! I have complained, but they say that when the unit arrives on assistance they throw away the original box, covers and films. Murylo Santos, Duque de Caxias - Metropolitan Area
The company was contacted by the column "Claim Advance" and sent the following response to the consumer that sent the message: "Motorola regrets the incident and said that the case was solved definitively. Press Office Motorola Mobility. "
0 KM DEFECTIVE
Two months ago I bought a car 0km vehicles in Recreation. From the earliest days, the vehicle malfunctioned. It took me at the dealership, changed a lot of parts, but the problem continues. Am I being too affected because use the car for work! Paulo Roberto Vicente, Jacarepagua - Rio de Janeiro
Carrier Recreational Vehicles reported that the reader's problem was solved. Gabriela Junqueira - Recreational Vehicles S.A
Diogo Teixeira, an expert in consumer law
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FREQUENTLY ASKED QUESTIONS
The purchase of a ticket to the destination of dreams can come full of good memories, but care must be taken to prevent the experience from becoming a nightmare. The most common problems faced by passengers are: flight delays, loss or lost luggage.
"It is the consumer's right to receive all the airline's assistance is to be allocated in a hotel if necessary, in order to wait for a solution in the event of unilateral change flight or be placed in another aircraft, although in a different company. Many airlines seeking to hold harmless claim the application of the Warsaw Pact, the international convention on air transport, a standard that does not overlap the Consumer Protection Code, given that the responsibility of companies is objective, ie, independent of guilt "says the lawyer of Diogo Teixeira Santos specialist in consumer law. If your right is violated make a formal complaint with the airline's SAC or the chat, always noting the care protocol.
Column Attila Nunes
Source: The Day
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This article was translated by an automatic translation system, and was therefore not reviewed by people.