Clipping of news on Brazilian Culture, Law and Citizenship
04/20/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Procon-SP
Hyundai called, this Tuesday, 4/19, the owners of the IX35 models vehicles, manufactured between 1/7 to 31/10/2010, with chassis numbering KMHJU81BBBU137368 the KMHJU81CDBU199512 the to schedule at a dealership of Hyundai Imported inspection and replacement of hoses of the automatic transmission fluid cooler.
In a statement, the company informs that due to temperature variation of the automatic transmission during operation, there is a need of lubricating fluid movement between the radiator and the cooler to control its temperature. Over time and usage is possible such hoses present broken along its length, caused leakage of fluid, which may result in loss of hydraulic pressure of the transmission by reducing the carrier mobility. Accordingly, the driver can observe the effect of abnormal change of gear and / or the lighting of the warning light "Check Engine" on the dashboard. This will mean the loss of speed or until the vehicle stops with the possibility of serious accidents. There is no risk of loss of functionality of other vehicle systems, such as brakes, steering, engine, etc.
As a preventive action, Hyundai warns that if identified fluid residue under the vehicle when parked, or if you have any symptoms of abnormal change of gear and / or illumination of warning light "Check Engine", the instrument panel, the driver should immediately send your vehicle for repair. For more information, provides the phone 0800 770 3355, from 8h to 18h, Monday to Friday, and the site www.hyundai-motor.com.br/recall.php
The Procon-SP, an agency of the Department of Justice and Defense of Citizenship of the State of São Paulo, guides consumers about their rights: The company must submit the clarifications that may be necessary, as determined by the Consumer Protection Code , including clear and accurate information about the risks to the consumer.
What the law says
The Consumer Protection Code (CDC), in its article 10, states: "The supplier shall not put the product or service the consumer market that knows or should know is heavily harmful or hazardous to health or safety.
§ 1. The supplier of goods and services after its introduction in the consumer market, is aware of the danger they present, should report it immediately to the competent authorities and to consumers through advertising. "
Another important issue, which must be observed by consumers, refers to the requirement of proof that the service was performed, a document that should be preserved and passed on, in case of sale. If it has been sold more than once, the current owner will have the same right to free repair.
As the Joint Ordinance No. 69 of 15/12/2010, the Secretariat of Economic Law and the Director of the National Traffic Department, the vehicle is not repaired / inspected within 12 months after the start of the recall campaign, will be information posted in the 'comments' next CRLV (Certificate of Registration and Vehicle Licensing) issued by the transit authority.
Consumers who have experienced an accident caused by pointed defect may request, through the courts, compensation for moral and material damage possibly suffered.
Procon-SP Foundation maintains, since 2002, a database with information on all recalls campaigns in Brazil: http://sistemas.procon.sp.gov.br/recall/.
Source: Procon-SP
To access the Procon-SP site, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.