Clipping of news on Brazilian Culture, Law and Citizenship
04/19/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Source: Digital Convergence
Anatel will require greater transparency of companies that solve adopt additional charge or access lock in fixed broadband plans. The Superintendence of Relations with Consumers lowered rules on offers and frozen for 90 days any effects of these practices until customers have consumption measurement tools and price comparison.
At the same time, the agency will require large ISPs (read, the major telecom operators) deem the consumption of data such prominence in the dissemination of offers on prices and plans speeds. In case of breach of these rules, the fines can range from R$ 150 thousand to R$ 10 million per day.
The intervention agency is a response to pressure from consumers and the Ministry of Communications on the subject, which gained prominence from Telefonica's decision earlier this year to join the larger of the market and adopt monthly limit data consumption in fixed broadband plans. The relief is thus in most current contracts, even if the block after the use is not yet practiced.
In the order, published on Monday, 18/04, in the Official Gazette, the superintendent Elisa Leonel maintains that consumption patterns need to be respected by operators. "It is well known that consolidated the practice of not applying the data allowance, even if eventually provided in a contract, thus shaping the consumer by the service's own enjoyment habits."
Although the arguments in support of the measure, the supreitendente says that "the current practices of the fixed broadband market can be inferred that the consumer is not accustomed to the measurement of volume-based consumer data traffic and not acquired the habit of using, tracking tools in volumes. "
The decision to require the tools that enable this measure expressly applies to the Vivo group (GVT included), Claro (Net), Hi and TIM, Sky, Sercomtel, Algar and Cabo - in practice for groups of telecommunications concessionaires and access providers with more than 50 thousand customers in the Brazilian market.
Source: Idec
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This article was translated by an automatic translation system, and was therefore not reviewed by people.