Clipping of news on Brazilian Culture, Law and Citizenship
08/04/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Vehicles C4 Picasso and Grand C4 Picasso have problem with the seat belt and door locks
Source: Procon-SP
Peugeot Citroën Automobiles Ltda. convened on Friday (8/4), the owners of the vehicles of all versions of models C4 Picasso and Grand C4 Picasso, below identified, to schedule at a dealership Citroën checking the locks of the rear seat belt and the door locks and, if necessary, replacement of components.
vehicles involved
Model C4 Picasso manufacturing date 31/08/15 to 30/09/15 chassis GJ512922 the GJ515452
Model Grand C4 Picasso manufacturing date 18/09/15 chassis GJ514397 the GJ514399
In a statement, the company said it had found that the locks of the rear seat belt may have insufficient strength in case of shock. The door locks may have, in some cases, the internal lock mechanism, causing the incorrect closing and possible accidental opening of one or more ports. In both cases there is a risk of accidents and / or injury and / or property to the occupants of the vehicle and / or third parties.
For more information, Citroën offers the phone 0800 011 8088, from 9h to 17h, Monday to Friday, and the site www.citroen.com.br
The Procon-SP, an agency of the Department of Justice and Defense of Citizenship of the State of São Paulo, guides consumers about their rights: The company must submit the clarifications that may be necessary, as determined by the Consumer Protection Code , including clear and accurate information about the risks to the consumer.
What the law says
The Consumer Protection Code (CDC), in its article 10, states: "The supplier shall not put the product or service the consumer market that knows or should know is heavily harmful or hazardous to health or safety.
§ 1. The supplier of goods and services after its introduction in the consumer market, is aware of the danger they present, should report it immediately to the competent authorities and to consumers through advertising. "
Another important issue, which must be observed by consumers, refers to the requirement of proof that the service was performed, a document that should be preserved and passed on, in case of sale. If it has been sold more than once, the current owner will have the same right to free repair.
As the Joint Ordinance No. 69 of 15/12/2010, the Secretariat of Economic Law and the Director of the National Traffic Department, the vehicle is not repaired / inspected within 12 months after the start of the recall campaign, will be information posted in the 'comments' next CRLV (Certificate of Registration and Vehicle Licensing) issued by the transit authority.
Consumers who have experienced an accident caused by pointed defect may request, through the courts, compensation for moral and material damage possibly suffered.
Procon-SP Foundation maintains, since 2002, a database with information on all recalls campaigns in Brazil: http://sistemas.procon.sp.gov.br/recall/.
Source: Procon-SP
To access the Procon-SP site, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.