07/04/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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A survey conducted by Procon-SP Foundation, an agency of the Department of Justice and Defense of Citizenship, points out that between the years 2012 and 2015 there was an increase of 591% in the number of affected vehicles, from 406,213 in 2012 to 2,808,112 in 2015. The number of appeals also showed high, from 55 to 116, a range of 110%. See the evolution in the charts below.
During that time they made a total of 340 appeals that affected 5,412,144 vehicles. Its main cause defects in airbag systems, which affected 1,701,258 vehicles with a total of 49 appeals.
First quarter 2016
Between January and March this year were made 21 campaigns of recalls of vehicles, reaching a total of 394,897 cars. In the same period last year were 24 campaigns involving 143,563 vehicles, an increase of 175% in the number of cars affected.
airbag systems also presented the most problems, with four campaigns and 167,651 affected vehicles. Automakers that held more recall this period were the Mercedes-Benz, Jeep and Subaru with two callings each.
See the recall database of Procon-SP Foundation here.
What recall?
The recall is a call that companies do when a product or service has a defect that endangers the health and consumer safety. The goal is to correct problems and prevent accidents. The measure is provided for in Article 10 of the Consumer Protection Code (CDC) which states that 'The supplier may not make the product consumer market or service that knows or should know is heavily harmful or hazardous to health or safety. "
The CDC states that the supplier to check any defect after placement of the product or service in the market, should report it immediately to the authorities and consumers. In addition, anyone can communicate the supplier Procon or other authorities on consumer accidents. All recalls should be widely disseminated in large circulation media. The Procon-SP regularly discloses any registered recall.
In order to educate consumers about the importance of meeting the calls of suppliers to the repair or replacement of products, the Ministry of Justice launched the "recall: your right and manufacturer of duty." The campaign was developed in conjunction with the Group of Consumer Accident Permanent Studies (GEPAC) - group which Procon-SP is integral.
Procon-SP Foundation
Press Office
Source: Procon SP
To access the site Procon SP, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.