Clipping of news on Brazilian Culture, Law and Citizenship
04/04/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Protect yourself: Learn to recognize the most common types of tying
For iG São Paulo
You know what is selling married? The practice is prohibited by the Consumer Protection Code and must be combated
Married sale is prohibited obligation to purchase a minimum quantity of the product
You know when you will eat at the mall and the snack bar offers tantalizing toys to children that can only be purchased at the sandwich purchase? Or when you try to buy something, but can not not consume another article (unwanted)? So keep an eye! You may be the victim of bundling, which is illegal according to the Consumer Protection Code.
According to the CDC, where a supplier imposes the sale of any product or service to the consumer another, he practices tying and may be terminated. In this framework, it is also prohibited the obligation to purchase a minimum amount of a given product.
The attention to their rights should be careful, as some situations may seem tying, but are not really. Thus, if the product is for sale alone (even if it costs more expensive than when it is sold from other) and you can buy it without additional conditions, there is no tying.
Still have questions about some recurrent cases you can find on the market?
Here are some common types of tying to protect yourself:
• Minimum Consummation at night home entertainment: the practice sets up the call tying since it conditions the consumer enters the property through the acquisition of a minimum amount in local products.
• "Combos" with internet services, TV and telephone that are not offered in isolation: consumer can not be induced or forced to purchase products or services that are not in your best interest as a condition for hiring another service.
• Toys only available on the purchase of fast-food snacks: a sales strategy married in such cases encourages unhealthy eating habits and may contribute to the increase in chronic diseases such as obesity, diabetes and hypertension, especially in children.
• Parties salons that influence the rent of space to hiring the buffet service (or other service): consumers should not accept tying. If the supplier prejudging these services, the recommendation is to reject the proposal and, if necessary, report the practice to consumer protection agencies.
• Property financing conditional on housing insurance: the practice of tying can occur in various ways in financial services. The only exception is the real estate credit, for which there are two compulsory insurance provided for by law: the death or permanent disability insurance (MIP) and property to physical damage (DFI). The bank must offer two insurance options to the customer, according to the standard of the Central Bank.
• Consummation only products sold at the entrances of cinema: the mandatory tying or imposing quantitative limits is called bundling and the trader who adopt this practice will be performing an abusive practice prohibited by art. 39, I, of the Consumer Protection Code.
• Concession associated credit card insurance or savings bonds: sending without user request credit cards is a practice prohibited by Article 39 of the CDC and by Resolution No. 3,919 / 2010 of the Central Bank.
• Banks that require purchase of other products or services to maintain an account: a tying practice is very common in financial services, but consumers should be aware. The bank can offer different conditions, such as reducing loan interest rate if the consumer hire another service of the institution, but can not require the consumer to accept them.
• conditional Sale of tires to the assembly and completion of alignment and balancing services in the store
To report tying practices, just look for competent bodies for this, as Procon, prosecutors and police stations Consumer.
Consumer Protection Code
"It is forbidden to the supplier of goods or services, among other abusive practices: Item I: 'condition the supply of goods or services the supply of another product or service, and without just cause, the quantitative limits.'"
Consulting the Brazilian Institute of Consumer Protection (Idec) and Procon-RJ.
Source: Economic Brazil
To access the Brazil Economic site, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.