Clipping of news on Brazilian Culture, Law and Citizenship
30/03/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Measure asks telcos justify, within ten days, contractual changes that impose limits on the consumption of fixed broadband data users
On Wednesday, 23, the National Consumer Bureau (Senacon), an agency under the Ministry of Justice notified the companies Hi, Vivo and Net on the use of new data franchises in fixed broadband plans contracts.
The document asks telcos clarify the changes recently applied to the supply model data connection services, within ten days, contacts from receipt of the notification.
The measure is the work developed by Idec in the Working Group Consumption and Telecommunications Senacon. For the Institute, there is no technical and economic arguments that demonstrate the need to reduce data allowance in these plans.
"A simple change these terms is a violation of Article 39, item X, of the Consumer Protection Code (CDC), which prohibits the lifting without cause, product or service price," explains the researcher in telecommunications Rafael Zanatta.
In this new model, as well as mobile internet, the consumer shall be entitled to a monthly limit use of the network, called the franchise. When exceeding this limit, the carrier may reduce the speed or cut the connection to the end of the period.
According Zanatta, contracts which provide off the internet after reaching the deductible limit are illegal. "Such clauses are void because violate the Civil Marco Internet, in particular Article 7, which provides that the user can be disconnected because of delay and not for an alleged franchise limitation," adds the researcher.
Idec is monitoring companies since the end of 2015 and plans legal action to cancel such contracts and avoid practices that violate both the CDC and the Marco Civil.
Source: Idec
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This article was translated by an automatic translation system, and was therefore not reviewed by people.