Clipping of news on Brazilian Culture, Law and Citizenship
03/28/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Mechanical workshop
Mechanical workshop: it is not uncommon to come across cases of bad faith between professionals and companies operating in the market
It is likely that you have been through a situation like this: your car starts making some strange noises and you're afraid of, one day, face a breakdown in the middle of traffic.
Before this happens, you decide to take the vehicle to a workshop. But when given the budget, you almost fell back to know the value.
In many cases, the services performed by the workshops are more expensive than they should fault the consumer himself, who does the work of analyzing the budget carefully and accepts everything that is proposed by the workshop, without question.
Moreover, it is not uncommon to come across cases of bad faith between professionals and companies operating in the market.
"The budget for services in private dealers and workshops usually have high values the need for technical and mechanical consultants have to achieve the goals or the goals set by companies," says Valter Carvalho, founder of Personal Car, mining company gives advice on automotive budgets.
Thus, regardless of the number of vehicles that pass through a dealership in a given month, the goal must be achieved.
For example, if a workshop wants to bill 100 thousand reais in a given month, whether it will 30 or 20 vehicles. Employees need to meet the target.
Therefore, how to find out what is right or wrong time to ask for an automotive budget? If the work to be done is only a review, remember to ask the basic review service.
If the service is more complete, ask the workshop explain the reason for the parts to be exchanged, and if you do not feel confident, take the car to another shop to compare budgets.
"If the basic review of your vehicle for an oil change, oil filter, air filter, fuel filter and candles, only authorizes the basic service," says Carvalho.
According to him, many dealers offer a "full menu of review" and without even opening the hood of the car, push services such as nozzle cleaning, filter cleaning and air conditioning, trading picks and decontamination of the engine.
Often, the customer accepts the performance of services simply for lack of information.
"There absurd cases. A basic review of 10,000 km, for example, do not need anything beyond the oil change. But many workshops held exchange additive, engine decontamination and a number of other totally unnecessary services, "says Eduardo Fernandes, workshop head of Cesvi Brazil.
Examples of absurd conducted the workshops are many, but, as we can not prevent the maintenance, worth a tip: Always review the budget carefully and, if possible, talk to a consultant to actually see what is necessary to change.
If still in doubt, take the car to other workshops and compare the values of the budgets.
This way, you will have a good idea of how much you can save by opting for the budget in the right measure.
No headache
See 10 practical tips to get a good budget
1) Never allow a quote by phone.
2) Ask the mechanic to show you, in the vehicle, the parts listed in the budget.
3) If you do not understand auto mechanics, ask the advice of a professional or tips from someone who has knowledge.
4) Review the budget carefully. If you laziness and authorize everything that is in the budget, you can end up paying for unnecessary services and parts.
5) Make sure the parts and services listed in the budget are related to the problem that led him to seek a workshop.
For example, the engine of your vehicle is failing, but the budget contains the change engine support - a piece that fear nothing do with engine operation.
6) Do not allow services such as nozzle cleaning, decontamination engine, hi-gienização air conditioning and decarbonisation valves without first checking whether they are really needed, because the suppliers of those products reward mechanics and consultants by the number of sales.
7) When you take your vehicle workshop, ask to see the parts were exchanged and check if the items replaced match what had been budgeted.
8) If you do not know which parts and services are needed to ensure the safety of your vehicle, look for a qualified professional to give this information.
9) There are workshops that exchange parts without making sure that the problem will be solved. Not being solved, every time you return to the workshop, she co-brará by a different piece.
Do not accept it. If the workshop did not solve the problem, it must remove the part that changed or down the amount paid.
10) Avoid taking your vehicle to review at the end of the month. If the workshop has yet to meet sales goals for the month, you can push the maximum of parts and services to achieve your goal.
Source: Survey
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This article was translated by an automatic translation system, and was therefore not reviewed by people.