Clipping of news on Brazilian Culture, Law and Citizenship
03/14/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Judge Maria Isabel Gonçalves Paes, the 6th Corporate Court of the Court of Rio de Janeiro (TJ-RJ) decided in favor of the State Procon public civil lawsuit against mobile operator Claro. On 3 June 2013, the company's system was about five hours without running, leaving about 4.6 million customers in 80 municipalities unable to make calls, including emergency, and without access to the internet. To make matters worse, the course was not intended to compensate consumers, which led the State Procon to join with civil action.
In the decision, the magistrate determines that Claro pay compensation for moral and material damages to consumers who were left without the service of the time of trouble. These clientespoderãose enable, through a lawyer, the date of settlement, or file a petition in Small Claims Court. In the latter case, no need to have a advogado.Aoperadora also have to pay other compensation in the amount of R $ 400 thousand for collective damages. The ruling is the first instance, that is, the course can still appeal.
The case number is 0265794-25.2013.8.19.0001.
Source: Procon-RJ
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This article was translated by an automatic translation system, and was therefore not reviewed by people.