Clipping of news on Brazilian Culture, Law and Citizenship
03/18/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
transparent image
legal guarantee
Product Photo: Marcelo Theobald / Extra - 13/09/2013
The legal guarantee is provided by the Consumer Protection Code (CDC) and independent contract or term prescribed by the supplier. Your deadline is 30 days for non-durable goods and durable for 90 days from the defect identification.
contractual guarantee
Stock cars Chevrolet assembly plant in Sao Bernardo do Campo Photo: Marcos Alves / Marcos Alves
It is offered by the supplier, if he wishes, and should come write, with a voucher. It must contain the term and conditions for compliance. The legal guarantee will be counted after the end of the warranty.
Extended warranty
Shops in Rio: high demand at the beginning of the year heated production sector Photo: Berg Silva / 2010 / Agência O Globo
It is different from the contract, and must be made of their own free vontade.Não can be imposed. To be safe, you must have a policy with the insurance data, period of validity and conditions for compliance.
hidden addiction
Smartphone: Government objective is to encourage digital inclusion Photo: Angel Navarette / Bloomberg
In case of latent defect, defect manifested after a certain time of use, time to complain is counted from the moment the problem is characterized. It has the same statutory warranty.
Consumer accident
Toy store in the Sahara, the center of the popular trade in Rio Photo: Lucíola Villela / Lucíola Villela
In case of accident caused by the product or service the deadline for requesting redress is five years from the event.
Repentance Law
Sales of virtual stores for Black Friday reached R$ 770 million in 2013 Foto: Playback
For purchases made off-premises, such as internet or telephone, the consumer is entitled to a period of seven days from the signing of the contract or receipt of the product to cancel the purchase.
Source: The Globe
To access the site O Globo, click here.
Our news are taken in full of our partner sites. For this reason, we can not change their content even in cases of typographical errors.
This article was translated by an automatic translation system, and was therefore not reviewed by people.