Clipping of news on Brazilian Culture, Law and Citizenship
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The company withdrew Hi all fines and fees of migration plans for post-paid customers, which have values of $ 100 to U.S. $ 400, according to the feature of the plans for all individual services (fixed, mobile and internet). In the new era of portability, the operator took the first step and justifies the strategy as a way to keep customers without "traps them" a burden that punishes the contract termination and change.
The company yesterday launched new campaign to disclose the market share: the end of the penalty of their business plans, under the concept of freedom embraced by the whole company. The Hi argues removing impediments to the exchange of plans and to break the contract so that the client feels free to "stay or leave" from his table of users. The idea is to facilitate the exchange of the plan as necessary, until you find one that is suited to your profile.
According to the communication of Hi advisory services, virtual phone and are already informed and can provide guidance to customers. Yesterday, however, the virtual page created to describe the change was "under construction". And the demand for clarification was great. By telephone, the day tested contact attendants, but the links have fallen several times. For the system to chat, the message said to try again.
After the campaign for the release, which showed the customers handcuffed people, Hi will use a promotional film showing the history of a city where strange situations happen, and people continue acting normally. Cars ride on sidewalks, and walking in the streets.
The first scene shows a man crossing the street sidewalk to walk. Following, a garbage truck, instead of collecting, dumping the material in front of houses and a car wash dirty cars, instead of cleaning them. Director of Communication of the Hi, Flávia's fair to say that the campaign is aligned with the attributes of the brand, as daring and attitude.
Source: This Day Online
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This article was translated by an automatic translation system, and was therefore not reviewed by people.