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Recall specialized bikes

02/04/2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

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Problem on the front brake can move or cause a sudden stop of the front wheel

Specialized convened on Wednesday (3/2), owners of the brand bicycle, manufactured by the year 2013, equipped with front disc brake, checking through video demonstration contained on the site http: //quickreleaserecall.com, if it contains the indicated defect and, if necessary, replace the locking quick coupling. 

In a statement, the company said it had found that the blocking of the drive lever is open, it can be stuck on the front brake disc. Under these conditions, the front wheel can move or cause a sudden stop causing the user to lose control of the bike exposed to fall hazards and physical injuries. 

Confirmed the defect, the company advises that consumers discontinue use of the same and the forward, free of charge, to one of its dealers to replace the quick release locking. For more information, Specialized offers website www.specialized.com.br and email posvendabr @ specialized.com        

The Procon-SP, an agency of the Department of Justice and Defense of Citizenship of the State of São Paulo, guides consumers about their rights. The company must submit the clarifications that may be necessary, as determined by the Consumer Protection Code, including clear and accurate information about the risks to the consumer. 

What the law says 

The Consumer Protection Code, article 10, states: "The supplier shall not put the product or service the consumer market that knows or should know is heavily harmful or hazardous to health or safety. 

§ 1. The provider of products and services, after its introduction in the consumer market, is aware of the danger they present, they should report it immediately to the competent authorities and to consumers through advertising. "

Consumers who have experienced an accident caused by pointed defect may request, through the courts, compensation for moral and material damage possibly suffered. 

Procon-SP Foundation maintains, since 2002, a database with information on all recalls campaigns in Brazil: http://sistemas.procon.sp.gov.br/recall/.

 

Procon-SP Foundation

Source: Procon RJ

 

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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