Clipping of news on Brazilian Culture, Law and Citizenship
02/04/2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Remedy If the toy place in Kinder alert for care
One case occurred in December last year in the city of Torrice, Italy, caught the attention of Claim Here News to alert consumers about their rights to buy some food that presented irregularities.
What happened was this: a child, to open the chocolate Kinder egg, she found a surprise that was definitely not expected. In place of the traditional toy was a pill for hypertension. Can you believe it? At least, luckily, the child's parents were close by and took the medicine of his hands. Ufa!
The case was forwarded to the Italian authorities, who will address the incident. But we want to point out from this story are the rights that the Consumer Protection Code guarantees to buyers in cases like this.
CDC says
Art. 18 CDC explains that are unfit for use and consumption products which are "damaged, altered, tampered with, damaged, falsified, corrupted, fraudulent, harmful to life or health, dangerous, or even those in violation of the regulations of manufacture, distribution or presentation ", besides being with the term of validity expired or that are inadequate for any reason.
Knowing this, if you buy a food with any of these irregularities, the consumer can return to establish the place of purchase and require replacement or get back the amount paid; besides, of course, to get in contact directly with the manufacturer to report the incident.
If the problem is the expiration date, this link explains all the consumer must do!
HERE Claim can also help you! It is very simple: find the company responsible for the product fails and register a complaint. If not visit the site, you can request the registration by clicking here!
See also: The information on the labels, although small, are very important
Source: Veja São Paulo
- See more at: http://noticias.reclameaqui.com.br/noticias/o-que-voce-pode-fazer-se-comprar-alimentos-com-anormalidades_2070/#sthash.xJnvjhoX.dpuf
Source: Consumer Portal
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This article was translated by an automatic translation system, and was therefore not reviewed by people.