Clipping of news on Brazilian Culture, Law and Citizenship
01.02.2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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To get rid of, what many do not know is that there is a state law of 2010 guarantees the blocking of this type of connection
Followed receive telemarketing service connections is a true martyrdom for many people. Is to receive proposals to hire products, collections or sale services, the links are constant. To get rid of them, what many do not know is that there is a state law dating from 2010 which ensures blocking this type of connection. The option can be activated via State Procon.
The manner of connections took the sleep of the civil servant Max Ferreira. Only in two weeks, he claims to have received 74 calls from your mobile phone service provider. "It was a huge lack of respect, I still had the ability to record these links to prove, imagine if it happens to some simple people. Were the same calls every day, charging a payment that I've ever done. Linked to 23h, was a major nuisance and disrespect, "he said.
After much trouble, Max decided to go to court against the company. He is one of many who are unaware of the existence of the law. Since it came into force, there are five years, the State Procon reports that 15,000 people signed up 26,000 phone numbers not to receive telemarketing calls.
The chief executive of Procon-ES, Denise Izaíta, believes that the number of harassed consumers with these calls is higher. "The law falls somewhat into oblivion when time goes by, so we need to disclose. When we see that 70% of our fines relate to telephony, we see that we need to strengthen this service, "he said.
The "Law Not Importune" benefits wireline users and mobile phone, with the area codes of the State of Espírito Santo, regardless of whether the company providing this type of service is of another State. To register, consumers must access the Procon-ES website (www.procon.es.gov.br) and click the "Telemarketing lock" link. Then it will open a form for the registration of individuals and legal entities.
Consumer law
The service is free and the owner of the line is the one who must make the application number. At any time, consumers can request their withdrawal from registration by password provided upon registration, and also subscribe or unsubscribe any phone number.
If there is a breach of the law, companies may be subject to administrative sanctions laid down in Safety Code and Consumer Protection. The law reinforces the State Procon, only applies to block links to sales packages and services. Charges if they are pending, can motivate connections.
Source: CBN Victoria (93.5 FM)
The sign GAZETA, be well informed and participate in the Subscriber's Club
Source: ES procon
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This article was translated by an automatic translation system, and was therefore not reviewed by people.