Clipping of news on Brazilian Culture, Law and Citizenship
01.26.2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
State Procon transparent image has filed a civil action requesting an injunction, the Court of Justice of Rio de Janeiro (TJ-RJ), so that Itaú, Bradesco, Santander and Bank of Brazil give back to customers the money is paid through fraudulent slips. Tampering with the document, the amounts are not going to who is entitled to receive them, but for third-party accounts. In the evaluation of Procon-RJ, financial institutions are running away from its responsibility to return these values.
In addition, the authority pointed out that the lack of security of electronic channels of banks has been causing problems for consumers, since scammers are acting and tampering with numerous slips.
The action of the State Procon calls for banks to return the money to the consumer within 24 hours, counted from the time the customer reports the problem, since fraud is proven. Should this deadline not be met, the Procon requests that the Court apply the banks a daily fine of r$ 50,000.
One of the most common scams is the financial institution code does not come right in billet
Source: Procon RJ
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This article was translated by an automatic translation system, and was therefore not reviewed by people.