Clipping of news on Brazilian Culture, Law and Citizenship
01.19.2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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1,098 supermarkets were sued in 2015
The Procon-SP Foundation, an agency of the Department of Justice and Defense of Citizenship of the State of São Paulo, fined 1,098 supermarkets in the state of São Paulo during 2015. In 591, it was found problems with product information. In all, 1,725 irregularities were found.
In daily operations carried out by the inspection teams, the main violation found is the lack of correct and clear information concerning the amount, composition, price, guarantee, periods of validity and origin of the products, and the lack of price, expiration date and the gondola price difference / box, the most common. The second major irregularity are the products with expired, which were found in 581 markets.
Lack of information
One of the basic consumer rights is access to product information or service they are getting. The Consumer Protection Code requires that all supply and presentation of products or services shall ensure correct information, clear, precise, overt and in English on their characteristics, quality, quantity, composition, price, warranty, validity and origin deadlines, among other data, as well as on the risks posed to the health and safety of consumers. Example of that right is the obligation of suppliers affix the correct price and easy to see on the shelves, shop windows or on the product itself.
With an eye on validity
Since 2011, the Procon-SP has with São Paulo Supermarket Association (APAS) the campaign "Eyeing the validity" where the consumer to find products with expiration date expired at point of sale will receive free like product within shelf life. See more here. Recalling that, regardless of the campaign, the Procon-SP retains its inspection work.
Source: Procon-SP
To access the Procon-SP site, click here.
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This article was translated by an automatic translation system, and was therefore not reviewed by people.