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Consumer News

Almost all Internet users have had problems of consumption, research shows

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 


SÃO PAULO - Research done by Ibedec (Brazilian Institute for Study and Defense of the Consumer Relations) showed that 97% of Brazilian Internet users had a problem of consumption.

In a study done with 1,109 people, only 3.2% said they never had problems of consumption, while 52% said they faced problems a few days ago, 19.9% and 24.8% this month last year.

Prevention
The president of the institute, José Geraldo Tardin, the search result is worrying, and indicates that people only seek assistance for associations when the problem occurred. "We believe that information is the greatest weapon of the consumer to avoid problems," he says.

He emphasizes that it is important that the consumer is kept informed and seek their rights, abuse and not allowing or accepting goods or defective services.

"The search can also reveal that much remains to be done in the area of consumer rights, because even with all the advances in thinking of the courts, in legislation, the strong performance of Procon's and consumer associations, are still thousands of complaints and actions on the subject every year in the country, "says Tardin.
 


Source: Infomoney

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This article was translated by an automatic translation system, and was therefore not reviewed by people.

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