Clipping of news on Brazilian Culture, Law and Citizenship
 


Consumer News

Procon-RJ will not find in rental vehicles adapted for people with special needs

01.18.2016

This article was translated by an automatic translation system, and was therefore not reviewed by people.

 

 

transparent image

 

 The Procon-RJ held on Friday (15/01) in the city of Rio de Janeiro and Duque de Caxias, an inspection operation on car rental. The first action of Operation Clodoaldo Silva fined all 12 rental car inspected by not having adapted for people with deficiênciaspara rent.

Both the State Law 6395/13, as the Federal Law 13146/15, predict that all video store is required to have vehicle adapted for use by disabled people. In addition to this irregularity, six of them were also fined for not having any warning that tells the consumer the value that should be left as collateral when renting a vehicle. These rental was necessary for the client prompt for the value to the seller, against the right to information established by the Consumer Protection Code (CDC). Another infraction of four rental was the absence information about rental charge.

In locadoraUnidas located noAeroporto Santos Dumont, besides the absence of adapted car, there was the Complaints Book, CDC for consultation or poster Dial 151. Inspectors also found the practice of tying: rents were offered only with insurance.

The operation name was chosen in honor of Clodoaldo Silva, record Brazilian athlete medals in Paralympics. He won 13 medals in the four editions of the event he played, six of them gold.

Balance Operation Clodoaldo Silva

1 - Find (Santos Dumont Airport): Car Absence adapted in all stores located. Complaints Book absence. In clause 1.4.3 of the lease, there is no value of collateral information.

2 - Express Rent a Car (Av.Vicente de Carvalho, 1255 - Vila da Penha): adaptado.Ausência vehicle Lack of visible consumer prices. Complaints Book absence. Dial the 151 Poster absence.

3 - motorises (Avenida Brigadeiro Lima e Silva, 1848 - Caxias.): Absence adapted car.

4 - Movida (Santos Dumont Airport): adaptado.Ausência car Absence of Complaints Book. There is no value of collateral information.

5 - United Nations (Santos Dumont Airport): CDC Reclamações.Ausência Book of Absence for consultation. Poster absence of Dial 151. There has adapted car. Sale married by insurance, does not offer uninsured option, offering coverage with different values.

6 - Hertz (Santos Dumont Airport): adaptado.Ausência car Absence of Complaints Book. There is no value of collateral information. Dial the 151 Poster absence.

7 - Telecar Rent A Car (Av.Democráticos, 503 - Bonsucesso): vehicles for lease on the site (Van & Armour) without prices. Complaints Book absence. Adapted vehicle absence.

8 - Locabarra (Avenue of the Americas, 5001 - Barra da Tijuca.): Absence adapted car. Complaints Book absence. Absence of price list. Dial the 151 Poster absence.

9 - Avis (Santos Dumont Airport): adaptado.Ausência car Absence of Complaints Book. There is no value of collateral information. Dial the 151 Poster absence.

10 - Inter 3 (Avenue of the Americas, 4485 lj 110 - Barra da Tijuca.): Car Absence adapted.

11 - Montalto (Street Passage, 74 - Botafogo): Lack of adapted vehicle. Absence of collateral value of information, whether in contract or in any other medium.

12 - Mister Rent A Car (Av.Princesa Isabel, 214 - Copacabana): Lack of adapted vehicle. Of the daily rates of absence and guarantee visible to the consumer. Complaints Book absence.

 

Source: Procon-RJ

To access Procon-RJ site, click here.

Our news are taken in full of our partner sites. For this reason, we can not change their content even in cases of typographical errors.

This article was translated by an automatic translation system, and was therefore not reviewed by people.

Important:
The JurisWay site does not interfere in the work provided by doctrine, why only reflect the opinions, ideas and concepts of their authors.


  Subjects list
 
  Copyright (c) 2006-2009. JurisWay - All rights reserved.