Clipping of news on Brazilian Culture, Law and Citizenship
01.18.2016
This article was translated by an automatic translation system, and was therefore not reviewed by people.
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Residents receive by mail credit card bills tampered with barcode
Rio - Unsurprisingly fraud in bank slips generate a lot of headaches for the most inattentive Brazilians. Even with the arrest of members of a gang of fake who acted in Rio, conducted last year by the Bureau of defrauding the last day 12 the couple Gerda and Ewerton Gouvêa, Botafogo residents almost fell in the coup barcode false. Both received by mail on letterhead envelope Ourocard, doctored invoices of your credit cards; if not for the watchful eyes of the couple Gerda would have lost more than R$ 3000 for fraudsters.
Gerda and Ewerton Gouvêa did not get to pay the doctored invoices, but many do not check the data's time to settle slips
It was the first time the chemical engineer and retired go through this situation. To enter the numbers of the barcode who had arrived in internet banking, Gerda realized that the due date was different. She thought it strange, but modified the term and continued the procedure. That was when she realized there was something wrong in the procedure.
"I am very careful when paying my bills via the Internet. On the last screen, to confirm the transaction, appeared 'CEF' as addressed instead of 'Bank of Brazil', which would be the recipient institution, "explains Gerda, who tried to get false invoices to their bank, but the attendant He announced that the organization has no interest in receiving them.
Service coordinator of Procon-RJ, Soraia Panella stated that this action is quite common. "And most of the time the fraud happens in their own bar code, not just in numbers. Then to pass the ATM or mobile reader consumers do not realize, "he says.
To pay the bills is important to note the bank number (four digits that precede the numbers of the barcode), alert Soraia. "Then the consumer should check the rest of the bill, including the value, the last digit of the number, which can also be modified," says Soraia.
Denúnci is key
Dona Gerda chose not to report the case to the authorities, but that fraudsters are identified the deputy assistant of the Bureau of defrauding, Aloysio Hawk, says it is important that complaints are made. "In this case it was an attempt to swindle the complaint is key. With ticket in hand it is possible to identify the ultimate beneficiary ", he says.
Hawk suggests that consumers use debit as an alternative to this coup. "It's a way out, but many still do not trust this service," he says.
What if I fall into the tale scoundrel
Of injured consumers who turn to Procon, 90% have their case resolved. "The first step is to search for your manager and then turn to the bank received the money. There is a shipping document that enables to track this value, "says Soraia. And then the bank assumes the entire risk: or return the money to the client or pays off the debt. And if the consumer feel wronged, you should seek the judiciary to appeal for moral damage.
Consumers who go through similar situation features The Procon-RJ, the Precinct Consumer (Decon), the Ombudsman (in the case of moral reparation) and even the Central Bank of Brazil.
To report the site Consumer Office (www.decon.com.br) has exclusive area for care. At Procon, as well as guidelines and tips, you can speak to a representative via 151 or in offices. The central bank, by 145, meets complaints against financial managers.
* Reporting of intern Paola Lucas
Source: The Day
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This article was translated by an automatic translation system, and was therefore not reviewed by people.